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About
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EPIC Global Solutions is the leading independent gambling harm-prevention consultancy in the UK, USA, Europe and internationally. They are a professional services business specialising in sector-leading education, awareness raising, advisory and accredited training for the prevention of gambling harm. Their mission is to learn from lived experience to take the problem out of gambling and potentially save lives.
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The challenge
Looking to create a strategic and focused course for Digital Evolution, EPIC Global Solutions, recognised the need to leverage digital technologies to scale effectively but needed to engage a partner who knew where to start and what areas to prioritise to harness the full potential of their digital systems.
Where could efficiencies be made and process duplication reduced? How could they go faster and achieve more? They approached Geeks to lift the lid of their processes to see what improvements could be made.
The solution
We took EPIC Global Solutions through our Digital Diagnostics Service with DiGence®.
This unravelled the complexities of their existing digital landscape and provided actionable insights for a successful Digital Evolution. To kick off, we engaged with key stakeholders and subject matter experts, conducting in-depth interviews. Our team covered the company's current digital systems and business processes, with gathering thousands of data points using our DiGence® Pulse framework and DiGence® Studio tool.
With the wealth of data we had collected, we investigated and analysed the current as-is status of business from both a bird's eye view and drilling down to step-level data to generate meaningful insights. These data-driven insights allowed us to identify how data flows through their digital ecosystem and formulate a set of strategic actions tailored to the organisation's specific needs and goals.
We translated these actions into a roadmap of key initiatives ensuring that EPIC Global Solutions could embark on its Digital Evolution journey with a clear and actionable plan.
The impact
By leveraging the insights gained through Digital Diagnostics Service with DiGence® and translating them into strategic recommendations, we empowered EPIC Global Solutions to make informed decisions about what digital initiatives to prioritise.
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A 33% increase in Operational Efficiency
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Increase in scalability by 29%
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Improve trust in technology with internal stakeholders by 20%
The initiatives outlined in the roadmap provided a structured approach for EPIC Global Solutions to implement changes effectively. The prioritisation ensured that the organisation focused on the most impactful digital initiatives first, maximising the efficiency and speed of their Digital Evolution.
As a result, EPIC Global Solutions has a roadmap to help enhance customer experiences and improve operational efficiency. The success of the digital evolution initiatives will not only position EPIC Global Solutions for scalable growth but also strengthen its competitive position in the market.
Used services
Digital Transformation Strategy
Partner with a Leading Digital Transformation Agency to Receive a Customised Strategy and Data-Driven Roadmap That Uncovers Gaps, Pinpoints AI Opportunities,...
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with Geeks
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You'll love working with Geeks if…
- You're a changemaker
- You're not afraid to explore new ideas with a proven partner
- You treat technology as an investment
- You're eager to disrupt your industry with technology
If you prefer, you can book a meeting with us directly
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Our client's success stories
We are proud to be on a journey with some ambitious innovators, entrepreneurs and leaders who usher
the way in making the world a better place by using software technology.
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