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About
- Sector:
- Size: 50-200
Sands, a beacon of hope and support, is dedicated to providing care and assistance to those affected by stillbirth and neonatal death. With a mission to reduce the number of babies dying and to ensure that anyone affected by the death of a baby receives the best possible care and support, Sands stands as a changemaker in the non-profit sector.
They approached Geeks with a vision to enhance their digital capabilities, ensuring their services are as impactful and efficient as possible.
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The challenge
In the ever-evolving digital landscape, Sands recognised an opportunity to refine their digital estate better to serve their staff, volunteers, and service users.
The challenge was to map out their existing digital landscape and identify areas for improvement across various departments, including operations, trading, marketing, finance, training, HR & admin, their website, and groups portal to unlock the power of data and insight. The goal was to create a cohesive digital strategy to streamline processes, enhance service delivery, and amplify their impact.
The solution
Geeks embarked on a transformative 3-month discovery phase, a journey of exploration and insight. Our approach was both bold and meticulous, involving stakeholder interviews, business process mapping, user journey mapping, user persona creation, and requirements engineering. This comprehensive research laid the foundation for a digital transformation roadmap, a visionary blueprint for Sands' future.
The roadmap was a testament to our commitment to collaboration and innovation. It included recommendations for organisational process changes, the procurement of off-the-shelf software, and the development of a bespoke application to address service delivery gaps. This bespoke solution was designed to deliver significant cost savings while enhancing the charity's operational efficiency and service effectiveness.
The impact
The collaboration with Sands marked a significant step forward in their digital journey. The digital transformation roadmap provided a clear and actionable path, equipping Sands with the insights needed to make informed decisions and embrace change with assurance. By following our recommendations, Sands was positioned to achieve notable cost savings and enhance service delivery across all departments.
Our partnership with Sands demonstrated the value of thoughtful innovation and collaboration. Together, we explored the potential of technology to drive meaningful change, helping Sands remain a leader in providing care and support to those affected by stillbirth and neonatal death.
In conclusion, Geeks' work with Sands is a testament to how strategic digital transformation can empower non-profit organisations to achieve their mission with greater impact and efficiency. Through our collaborative approach and insightful solutions, we assisted Sands in navigating the complexities of the digital world, setting them on a path to continued success and growth.
Used services
Wireframing/UX Design
Transform your digital presence with Interactive Wireframing and expert UX Design
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with Geeks
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You'll love working with Geeks if…
- You're a changemaker
- You're not afraid to explore new ideas with a proven partner
- You treat technology as an investment
- You're eager to disrupt your industry with technology
If you prefer, you can book a meeting with us directly
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